Terms and Shipping

We typically ship USPS priority mail with tracking number to ensure you get your item quickly, usually this is within 2-3 days from shipping. If you’d prefer another shipping method, please call or message us prior to ordering so that we can get you a quote. Rush options are available for an extra charge. Please remember that most of our items are custom made to order because of the thousands of combinations we offer, we will try our best to have your order to you in a timely fashion, most orders will be shipped within 7-10 business days of ordering. Please allow 2-3 weeks before the holidays when placing an order to ensure ample time for us to make your items. If you need an item rushed, please contact us so we can work out payment for the rush fee. Here at XDream Dogs we strive to make quality products that will last. If for some reason you are unhappy with your order, please let us know and we will try our best to make it right with you. We make sure to thoroughly test all of our products with our dogs that we work, to make sure you are going to get a quality product that will last.

All International Orders Shipping is $36.95. This is based on what we are charged for International shipping through USPS. We can ship several items together to keep the cost of shipping per item down.

Most of our items are made to order, especially when custom collar combos and embroidery are selected. Please allow about a week for your item to arrive from the date your order was placed. We try to get them shipped as soon as possible, but with thousands of color combinations we offer, it is not possible to stock them all in every size. Thank you for your patience!